Keystone2 0.90.30 is a PHP script for Customer support scripts design by Stonekeep Consulting, Inc..
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris. Keystone2 is a web-based ticketing system for keeping track of tasks and other items within a small to medium sized workgroup.
Publisher review: Keystone2 is a web-based ticketing system for keeping track of tasks and other items within a small to medium sized workgroup. Keystone2 is a web-based ticketing system for keeping track of tasks and other items within a small to medium sized workgroup. Keystone2 utilizes a high performance web interface for all assets of the process, from setup and configuration through ticket management and reporting.Features: - Environment - Complete platform-independent web-based interface - Written in PHP for total portability - Supports many back end SQL database systems through a flexible database abstraction layer - Ticketing - Supports 'public' user interface as well as advanced highly configurable 'technician' interface - Configurable views for sorting, highlighting, and categorization - Hierarchial "Parent / Child" grouping of tickets - Complete audit log of all updates or changes to a ticket - E-Mail notification to technicians and/or users when tickets change or are created - - System-definable filter views - User-editable reports - ACL-based access permissions by group or user - Asset management - Track equipment issues by associating tickets with equipment - Keep inventory of individual parts or quantity-on-hand - Associate inventory with systems to keep full equipment tally - Contact management - Keep track of companies or individuals - User logins for contacts to view associated tickets - View tickets associated with contacts or contacts associated with tickets - Any number of email, phone, or address entries per contact Operating system: Windows / Linux / Mac OS / BSD / Solaris
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Keystone2 0.90.30 script details 
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